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GrupaDSP — WooCommerce Integration with Comarch ERP XT

Industry
Gastronomy / Distribution
Scope
E-commerce, ERP Integration
Year
2024
[ Challenge ]

Operational Chaos from Manual Processes

The gastronomy distribution business experienced growth without corresponding operational efficiency improvements. Manual processes became bottlenecks, creating critical errors and time waste.

Manual invoicing requiring daily document creation, absent automatic synchronization, data duplication — all needed to be eliminated.

Critical problems included: manual invoicing requiring daily document creation and transmission, absent automatic synchronization causing outdated pricing and inventory in WooCommerce, data duplication and inconsistency between systems, and lack of oversight requiring manual verification of invoice dispatch status.

[ Approach ]

Custom Bidirectional API Integration

We developed a proprietary bidirectional WooCommerce-Comarch ERP XT integration focused on performance and data security. This includes customer and product mapping by ID/NIP and unique indices, initial full database synchronization, and daily automatic price and inventory updates. Orders are instantly and automatically transferred to Comarch as sales documents with intelligent customer identification.

3,000+ products synchronized in real time — zero manual intervention.

The intelligent invoicing system handles the complete flow: proforma/order issuance as invoice, automatic document retrieval and archiving in WooCommerce, automatic customer email delivery, and status update to "Invoice Sent." Cyclical monitoring runs every two hours, plus a one-click dispatch verification button provides full control.

[ Results ]

99% Process Automation

99% process automation achieved with complete data consistency across systems. Daily time savings of dozens of minutes, enhanced owner control with invoice status visibility, and improved customer service through automatic invoicing. The solution is ideal for businesses scaling online sales without increasing operational burden.

99%
Process automation
3000+
Synchronized products
0
Manual errors
[ Testimonial ]
"The integration works really well. Through WooCommerce I can immediately see what is missing — much more convenient!"
Operations Director
GrupaDSP